Ask Genie
Information on Your Finger Tips
It Is Hard to get Information When Needed - Ask Genie
Let your employees access all the information they need as they handle operations and while they provide service to your customers. Ask Genie provides all vital information that is totally as per the approved policies and procedures of your organization. Customers feel happy when they receive timely service. It's cost save for your organization.
The Product
Let employees present the products and product variants to your customers properly. Avoid wrong selling
The Process
Process deviations cost the organization just not money but also the reputation. Let employees seek clarification from Ask Genie when in doubt.
Forms & Formats
Be it a nomination form or a request for a demographic changes, let employees access the forms and formats instantaneously that they may choose to mail or print
Exceptions Handling
Exceptions are not something that is routine, but when it happens employees must know the process of reporting and keeping the things on records. Ask Genie helps employees handle the exceptions.